How can we help?

Where do I download the app?

Pocket Puzzle Box is available for iPhone, iPad, Mac, and Apple Vision Pro. Open the App Store product page to see the current version, compatibility, and pricing for your region.

How do I send feedback or report a problem?

In version 1.3.2 and later, open Settings → About → Send Feedback. This opens an editable email draft with the app version and build, device model, and operating-system version to help us understand the issue. Add your suggestion or describe what happened, including the puzzle name if relevant. You can edit or remove any details before choosing to send the email; nothing is sent automatically.

If an email app cannot open the draft, choose Copy Email Address and paste it into your preferred email service. You can also use the support email on this page. Help & Support in Settings opens this support page.

My saved game or progress is missing

Progress is stored only on your device. Make sure you are opening the same device and app installation. Deleting the app also deletes its local progress; Pocket Puzzle Box does not keep a cloud copy.

A puzzle is not responding as expected

Open Game Options and review How to Play for that puzzle. You can also use Restart to begin the current difficulty again. If the behavior repeats, include the puzzle name and a screenshot when contacting support.

How do I change sound or haptics?

Open Settings from Home, or Game Options while playing. Sound can be switched off or adjusted from 0–100%. On devices that support vibrations, you can turn them off separately from sound. On iPhone and iPad, Pocket Puzzle Box respects Silent Mode and mixes with other media.

Can I reorder the games?

Yes. Open Settings and choose Game Order. Drag the handles on iPhone, iPad, or Mac, or use the move controls on Apple Vision Pro. Reset to Default restores the original collection order.

What accessibility options are available?

Use VoiceOver to play with spoken guidance, enlarge text with Dynamic Type where the board allows it, reduce animations with Reduce Motion, or add visual hints with Shape Cues. Accessibility settings can be changed in the app and in your device's system settings.

Does the app need an account or internet connection?

No. Gameplay works offline with no account. Sharing a statistics card is optional and opens your device’s sharing options only when you choose it.

Which devices are supported?

Pocket Puzzle Box is available for iPhone, iPad, Mac, and Apple Vision Pro. Check the App Store product page for the exact operating-system and device requirements.